| Dear Valued Customer:
Our goal is to provide our customers with a large selection
of pressure washer parts (or sandblaster parts) and accessories
at competitive prices with 100% satisfaction. We believe all
customers, regardless of the size of your purchase should receive
high quality service. We at Nelico Equipment understand that
sometimes a product is defective when it arrives and will need
to be returned. We will gladly take these items in return. Please
understand that in order for us to remain in business you extend
the same gratitude. This will require a level amount of fairness
on your part. Incomplete, used returns, and specialty ordered
items have and will continue to increase our cost. Therefore
we have adopted the below return policies.
Our website estimates the freight. Due to the size and shape of
some of our products this estimate may be low. Therefore, actual
shipping costs may vary slightly.
Prices subject to change without notice All exchanges:
- Must be authorized by Nelico Equipment before return. Call
us at 307-234-7855. Unauthorized returns will be refused and
returned
to the sender at their expense.
- Must be returned within 30 days of receipt of your order.
No returns after 30 days will be accepted.
- Engines are not returnable.
- Special order items (Items we do not normally keep in stock
due to low demand), engines, short blocks, decks, accessories,
etc.,
are not returnable. As an industry standard we can
not accept any returned electrical merchandise. We also can
not accept returns
of gaskets, seals, filters, and electrical items. Please
call for authorization.
- Merchandise items must be in new condition, within its
undamaged original packaging. Shipping charges are
not refundable and a
20% restocking fee will be charged.
- Special order items, items we do not normally keep
in stock due to low demand (if you have any questions
on
this please
contact
us before placing your order), may not be returnable.
Please call for authorization.
- Returns are only accepted for exchange.
- Orders can not be canceled by e-mail.
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